{"id":20844,"date":"2019-06-20T14:53:48","date_gmt":"2019-06-20T13:53:48","guid":{"rendered":"http:\/\/newsforher.com\/?p=20844"},"modified":"2019-06-20T14:53:50","modified_gmt":"2019-06-20T13:53:50","slug":"uber-tries-to-appease-drivers-with-more-app-features","status":"publish","type":"post","link":"https:\/\/newsforher.com\/?p=20844","title":{"rendered":"Uber tries to appease drivers with more app features"},"content":{"rendered":"\n<!-- Quick Adsense WordPress Plugin: http:\/\/quickadsense.com\/ -->\n<div class=\"c5b541d88d911dcbb84397def1a3492d\" data-index=\"1\" style=\"float: none; margin:0px 0 0px 0; text-align:center;\">\n<script async src=\"https:\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js\"><\/script>\r\n<!-- m -->\r\n<ins class=\"adsbygoogle\"\r\n     style=\"display:block\"\r\n     data-ad-client=\"ca-pub-3943282228430444\"\r\n     data-ad-slot=\"5751019935\"\r\n     data-ad-format=\"auto\"\r\n     data-full-width-responsive=\"true\"><\/ins>\r\n<script>\r\n     (adsbygoogle = window.adsbygoogle || []).push({});\r\n<\/script>\n<\/div>\n<p> [ad_1]\n<\/p>\n<div id=\"id_text\" itemprop=\"articleBody\">\n<p>Uber is trying to improve the driving experience as ride-hailing app drivers rally support for legislation that could earn them minimum wage, worker protections, and other benefits.<\/p>\n<p>A slew of new features are coming to the Uber driver app starting Thursday for the most experienced drivers as well as novices who just signed up for their first ride.\u00a0<\/p>\n<p>For those newbie drivers, Uber now has a simulated trip that&#8217;s available through the app to show what it&#8217;s like before you hit the road. It&#8217;s like a live tutorial so you aren&#8217;t experiencing a drop-off for the first time with a finicky, impatient passenger.<\/p>\n<div class=\"jw-wrapper\">\n<p><iframe loading=\"lazy\" allowfullscreen=\"\" frameborder=\"0\" height=\"360\" src=\"https:\/\/mashable.com\/videos\/embed?video=yrlEzr11oL&amp;player=default\" width=\"640\"><\/iframe><\/p>\n<\/div>\n<p>Additionally, there are feature redesigns such as auto-accept, which lets drivers toggle it on and not have to manually accept the next ride if they&#8217;re on a roll. For drivers trying to earn bonuses for completing consecutive trips or a certain number of trips in a certain time period, this is a hands-free way to accept more rides.\u00a0<\/p>\n<p>Long trip notifications are also getting an update. Trips over 45 minutes long are already flagged, but now Uber is working to be more specific if rides cross that 45-minute threshold. So if someone wants a ride from downtown San Francisco to Lake Tahoe more than three hours away, you&#8217;ll be told exactly how long the trip is and given a chance to pass on the ride.<\/p>\n<p>When drivers need to cancel a trip, now they&#8217;ll be able to specify on the app why or what&#8217;s wrong. The information doesn&#8217;t go to the passenger (yet) but it gives drivers a record and &#8220;proof&#8221; if the cancellation is at all disputed. Instead of waiting after canceling, drivers can now indicate different reasons they had to cancel, like &#8220;can&#8217;t find rider&#8221; or &#8220;luggage doesn&#8217;t fit in car&#8221; or &#8220;unaccompanied minor.&#8221; After selecting different issues, the app will also display any advice or actions a driver can take, like texting or calling the rider that can&#8217;t be found.<\/p>\n<div class=\"side-by-side\">\n<div class=\"card one-half\">\n<div class=\"heading\">\n<h3><\/h3>\n<\/div>\n<figure class=\"image\">\n<p><img alt=\"Where's Matt?\" class=\"no-microcontent\" data-fragment=\"m!c50f\" data-image=\"https:\/\/mondrian.mashable.com\/uploads%252Fcard%252Fimage%252F1003976%252F84d8f1f9-73b3-450b-8ed4-1999a8dcc3f6.PNG%252Ffull-fit-in__1200x2000.PNG?signature=KwbIB7ogR0vLZe5RHn0qZ2QDXY0=&amp;source=https%3A%2F%2Fblueprint-api-production.s3.amazonaws.com\" data-micro=\"1\"  ><\/p><figcaption class=\"image-caption\">\n<p>Where&#8217;s Matt?<\/p>\n<\/figcaption><div class=\"image-credit\">\n<p>Image:  uber<\/p>\n<\/div>\n<\/figure>\n<\/div>\n<div class=\"card one-half\">\n<div class=\"heading\">\n<h3><\/h3>\n<\/div>\n<figure class=\"image\">\n<p><img alt=\"Here's what to do in this situation.\" class=\"no-microcontent\" data-fragment=\"m!6024\" data-image=\"https:\/\/mondrian.mashable.com\/uploads%252Fcard%252Fimage%252F1003978%252F2fd6c5cf-b717-4c00-ab75-615ac705162c.PNG%252Ffull-fit-in__1200x2000.PNG?signature=b7Ym6bS_snxraHCuKbrIXw97jGU=&amp;source=https%3A%2F%2Fblueprint-api-production.s3.amazonaws.com\" data-micro=\"1\"  ><\/p><figcaption class=\"image-caption\">\n<p>Here&#8217;s what to do in this situation.<\/p>\n<!-- Quick Adsense WordPress Plugin: http:\/\/quickadsense.com\/ -->\n<div class=\"c5b541d88d911dcbb84397def1a3492d\" data-index=\"2\" style=\"float: none; margin:0px 0 0px 0; text-align:center;\">\n<script async src=\"https:\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js\"><\/script>\r\n<!-- 2 -->\r\n<ins class=\"adsbygoogle\"\r\n     style=\"display:block\"\r\n     data-ad-client=\"ca-pub-3943282228430444\"\r\n     data-ad-slot=\"5511153269\"\r\n     data-ad-format=\"auto\"\r\n     data-full-width-responsive=\"true\"><\/ins>\r\n<script>\r\n     (adsbygoogle = window.adsbygoogle || []).push({});\r\n<\/script>\n<\/div>\n\n<\/figcaption><div class=\"image-credit\">\n<p>Image:  Uber<\/p>\n<\/div>\n<\/figure>\n<\/div>\n<\/div>\n<p>Part of the update that riders will appreciate is an option for drivers to opt out of charging riders a cancellation fee. If it&#8217;s a mix-up that this was actually a shared ride and someone is trying to pile in four people, the driver can cancel the ride and not charge the passenger for the mistake. Things like that.\u00a0<\/p>\n<p>The final new feature is an in-app notification before you click online with &#8220;today&#8217;s opportunities&#8221; to earn more, whether that&#8217;s high-demand events, low wait times at nearby airports, and other promos on the app. A heat map showing high-traffic areas will still show up with marked higher earning potential zones.<\/p>\n<figure class=\"image\">\n<p><img alt=\"Try to earn more.\" class=\"\" data-fragment=\"m!b8eb\" data-image=\"https:\/\/mondrian.mashable.com\/uploads%252Fcard%252Fimage%252F1003980%252Fa1057278-e575-459a-897b-e9a4ba5f30c6.PNG%252Ffull-fit-in__1200x2000.PNG?signature=UepKDPrl-y4RcezwvbHq5zSq6lA=&amp;source=https%3A%2F%2Fblueprint-api-production.s3.amazonaws.com\" data-micro=\"1\"  ><\/p><figcaption class=\"image-caption\">\n<p>Try to earn more.<\/p>\n<\/figcaption><div class=\"image-credit\">\n<p>Image:  uber<\/p>\n<\/div>\n<\/figure>\n<p>The new features come as a California bill (<a href=\"https:\/\/leginfo.legislature.ca.gov\/faces\/billTextClient.xhtml?bill_id=201920200AB5\" target=\"_blank\" rel=\"noopener noreferrer\">AB 5<\/a>) to <a href=\"https:\/\/www.vox.com\/2019\/6\/18\/18682002\/uber-lyft-drivers-california-ab5-bill\" target=\"_blank\" rel=\"noopener noreferrer\">classify<\/a> ride-share and other gig workers as employees instead of contractors gains traction. It passed through the California Assembly and will now go through the state senate. The <a href=\"https:\/\/www.nytimes.com\/2019\/04\/29\/business\/economy\/gig-economy-workers-contractors.html\" target=\"_blank\" rel=\"noopener noreferrer\">federal Labor Department<\/a> says workers like Uber and Lyft drivers are contractors.\u00a0<\/p>\n<p>At a driver-led press conference in front of Uber headquarters in San Francisco earlier this week, drivers spoke out about misleading<a href=\"https:\/\/therideshareguy.com\/ab5-end-of-rideshare\/\" target=\"_blank\" rel=\"noopener noreferrer\"> in-app notifications<\/a> from Uber and Lyft opposing the bill, which the <a href=\"https:\/\/www.sfchronicle.com\/opinion\/openforum\/article\/Open-Forum-Uber-Lyft-ready-to-do-our-part-for-13969843.php\" target=\"_blank\" rel=\"noopener noreferrer\">heads of both companies have come together<\/a> to urge drivers to oppose the proposed status changes as well. Both companies are telling drivers AB 5 will destroy their current flexibility.\u00a0<\/p>\n<p>A speaker part of the driver group supporting the bill urged Uber and Lyft to &#8220;change the gig economy model of exploitation.&#8221;<\/p>\n<div class=\"bonus-video-card\">\n<h2 class=\"title\"><a href=\"https:\/\/mashable.com\/video\/uber-air-drones-skyports?utm_cid=a-bonusvideo\" target=\"_blank\" rel=\"noopener noreferrer\">WATCH: Here&#8217;s a look at what Uber Air drones, skyports may look like<\/a><\/h2>\n<div class=\"jw-wrapper\">\n<p><iframe loading=\"lazy\" allowfullscreen=\"\" frameborder=\"0\" height=\"360\" src=\"https:\/\/mashable.com\/videos\/embed?video=1On8Ym7vlB&amp;player=default\" width=\"640\"><\/iframe><\/p>\n<\/div>\n<\/div>\n<\/div>\n\n<!-- Quick Adsense WordPress Plugin: http:\/\/quickadsense.com\/ -->\n<div class=\"c5b541d88d911dcbb84397def1a3492d\" data-index=\"5\" style=\"float: none; margin:0px 0 0px 0; text-align:center;\">\n<script async src=\"https:\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js\"><\/script>\r\n<!-- 5 -->\r\n<ins class=\"adsbygoogle\"\r\n     style=\"display:block\"\r\n     data-ad-client=\"ca-pub-3943282228430444\"\r\n     data-ad-slot=\"9258826580\"\r\n     data-ad-format=\"auto\"\r\n     data-full-width-responsive=\"true\"><\/ins>\r\n<script>\r\n     (adsbygoogle = window.adsbygoogle || []).push({});\r\n<\/script>\n<\/div>\n[ad_2]\n<br \/><a href=\"https:\/\/me.mashable.com\/mobility\/5650\/uber-tries-to-appease-drivers-with-more-app-features\" target=\"_blank\" rel=\"noopener\">Source link <\/a><\/p>\n\n<!-- Quick Adsense WordPress Plugin: http:\/\/quickadsense.com\/ -->\n<div class=\"c5b541d88d911dcbb84397def1a3492d\" data-index=\"3\" style=\"float: none; margin:0px 0 0px 0; text-align:center;\">\n<script async src=\"https:\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js\"><\/script>\r\n<!-- 3 -->\r\n<ins class=\"adsbygoogle\"\r\n     style=\"display:block\"\r\n     data-ad-client=\"ca-pub-3943282228430444\"\r\n     data-ad-slot=\"2884989920\"\r\n     data-ad-format=\"auto\"\r\n     data-full-width-responsive=\"true\"><\/ins>\r\n<script>\r\n     (adsbygoogle = window.adsbygoogle || []).push({});\r\n<\/script>\n<\/div>\n\n<div style=\"font-size: 0px; height: 0px; line-height: 0px; margin: 0; padding: 0; clear: both;\"><\/div>","protected":false},"excerpt":{"rendered":"<p>[ad_1] Uber is trying to improve the driving experience as ride-hailing app drivers rally support for legislation that could earn them minimum wage, worker protections, and other benefits. A slew of new features are coming to the Uber driver app starting Thursday for the most experienced drivers as well as novices who just signed up &hellip;<\/p>\n","protected":false},"author":1,"featured_media":20845,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[9],"tags":[],"_links":{"self":[{"href":"https:\/\/newsforher.com\/index.php?rest_route=\/wp\/v2\/posts\/20844"}],"collection":[{"href":"https:\/\/newsforher.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/newsforher.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/newsforher.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/newsforher.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=20844"}],"version-history":[{"count":1,"href":"https:\/\/newsforher.com\/index.php?rest_route=\/wp\/v2\/posts\/20844\/revisions"}],"predecessor-version":[{"id":20846,"href":"https:\/\/newsforher.com\/index.php?rest_route=\/wp\/v2\/posts\/20844\/revisions\/20846"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/newsforher.com\/index.php?rest_route=\/wp\/v2\/media\/20845"}],"wp:attachment":[{"href":"https:\/\/newsforher.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=20844"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/newsforher.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=20844"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/newsforher.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=20844"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}